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How to Reset the Internet at Wander Vail Valley

Here’s how to reset the internet console in just a few simple steps!

We know that staying connected is an absolute must even while on vacation — from keeping in touch with loved ones back at home to enjoying entertainment right at your fingertips, having a stable internet connection can make or break your entire stay!

So, if you find the internet connection spotty, don't worry. With just a few simple steps, you can reset the router and get back online in no time. Keep reading to learn how to do the reboot at Wander Vail Valley!

Troubleshooting steps

  1. To find the server rack, first head to the crawl space in the cleaner's closet near the master bedroom. The server rack is slightly elevated, so you'll need to use a chair or step stool for easier access.

  2. Look for the black Araknis router on the server rack or the silver UDM Pro. You can either reboot just the internet router (Araknis) or UDM Pro, whichever is easier for you.  

  3. To reboot either of them, unplug the power cord at the back for 30-60 seconds, then plug the cable back in. Please do not unplug the wires you see in front of the UDM Pro to avoid further issues.

  4. Finally, once you're back online, you can perform a speed test to confirm that everything is working and up to speed.

Remember, if the above solution doesn’t do the trick, feel free to contact Wander Concierge through the app for help.


Are you ready to explore the area? We rounded up the best bars, spas, and hiking trails in Vail, Colorado, for you! But if winter activities are what you’re here for, we’ve got you covered too!