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How to Reach Concierge

Ping them via the app, website, or SMS

Our Concierge team is available around the clock to answer any questions you might have about Wander, and we made it easier for you to get in touch with them by opening up different channels of communication. All you have to do is to pick which method suits you.

Via the Wander App

  • Open the Wander app.

  • Select the "Concierge" tab and a dedicated Concierge team member will be with you shortly.

Via the Wander Web Widget

  • Open the Wander website on your chosen browser.

  • In the lower right corner, click on the round chat widget.

  • Click "Open Chat" to start a conversation with Concierge.

Via SMS

  • Simply text Concierge via +1-737-377-3205 and someone will be in touch shortly.

Via Email

  • Alternatively, you may email requests, questions, or proposals to hello@wander.com


No matter which channel you use, rest assured our Concierge team will respond promptly so you're taken care of before, during, and after your stay.

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