How to Edit a Booking
Here's how to edit the dates of your trip or request for an extension.
We understand that not always everything goes according to plan, and changes to your trip dates or length of stay may be needed. While the app currently doesn't support editing your trip yet, feel free to reach out to our 24/7 Wander Concierge, who will be more than happy to assist you in making possible changes or providing alternatives.
How to Request for an Extension
Open the Wander app.
Go to the "Trips" tab.
Select "Edit trip" and then tap "Contact Concierge Team."
Send your Wander email address, property name, and desired dates of extension to the Concierge Team.
Once the Concierge Team confirms that the extension can be accommodated and the invoice has been forwarded via email, you may settle the payment to finalize the booking.
How to Change Your Dates of Stay
If it is more than 14 days before your check-in date, you may cancel your current stay to receive Wander credits of the full value of your trip, which you can use to book another stay with the new dates. Please note that cancellations should be made before 4 PM EST, 14 days before the check-in date for credits to be automatically reflected in your account.
If it is less than 14 days before your check-in date, you can no longer move your trip. We will re-list your dates and attempt to re-book them. If we are successful, you will receive Wander credit for whatever dates we are able to re-book. You may read more about our booking policies here.
Need more help with editing your trip? Feel free to reach out to Wander’s 24/7 Concierge Team through the app or website!
