Property Manager - Remote Short-Term Rentals
South Africa— Remote - FullTime
About Us
We are a growing company specializing in luxury short-term rentals and vacation homes. Our portfolio of properties offers unique experiences to travelers worldwide, and we're looking for a skilled professional to join our team.
The Opportunity
We're seeking an experienced and motivated Remote Property Manager to oversee our portfolio of short-term vacation rentals. This role is perfect for a detail-oriented individual who excels in hospitality and property management.
Key Responsibilities
Guest Experience Management
Handle guest inquiries and resolve complaints promptly
Collaborate with our concierge team to enhance guest satisfaction
Ensure top-notch hospitality standards across all properties
Property Operations and Maintenance
Coordinate property maintenance, repairs, and upgrades
Implement preventative maintenance schedules
Conduct routine property inspections
Manage relationships with contractors and service providers
Financial Oversight
Develop and manage property budgets
Prepare financial reports and maintain accurate records
Optimize property performance and revenue
Compliance and Risk Management
Ensure properties comply with local regulations and safety standards
Implement and maintain risk management strategies
Stay updated on industry trends and legal requirements
Qualifications
5+ years of experience in property management, or vendor management, preferably in vacation rentals or hospitality
Proven track record in guest relations and property operations
Strong financial acumen and budget management skills
Excellent communication and problem-solving abilities
Proficiency in property management software
Certifications such as Certified Property Manager (CPM) or Real Property Administrator (RPA) (bonus)
Experience with Airbnb, VRBO, or similar platforms is highly desirable
The Ideal Candidate
Is a self-starter with excellent time management skills
Thrives in a remote work environment
Has experience managing properties in the United States (bonus)
Has prior experience working remotely in similar property management or hospitality roles
Work Environment
Full-time remote position
Schedule: Weekend shift, 5 days a week, daytime schedule
Must reside in a country with a timezone compatible with US business hours (we do not offer graveyard shift)
Compensation
$20,000 annually (contractor position)
Opportunity for growth in a dynamic, expanding industry