Remote Property Manager (US-Based)

Position Summary: The Property Manager will be responsible for overseeing the maintenance, housekeeping, and preventative maintenance of our properties. The ideal candidate will have a strong background in property management, excellent organizational skills, and the ability to manage multiple tasks simultaneously. This role requires a proactive approach to problem-solving and a commitment to ensuring our properties are well-maintained and guests have a seamless experience.

Key Responsibilities:

1. Maintenance Management:

• Oversee and coordinate all maintenance activities for the properties.

• Ensure timely completion of repairs and maintenance tasks.

• Manage relationships with external vendors and contractors.

• Develop and implement maintenance schedules and protocols.

1. Housekeeping Management:

• Supervise housekeeping staff and ensure properties are cleaned to the highest standards.

• Implement and maintain housekeeping protocols and checklists.

• Address and resolve any housekeeping-related issues promptly.

• Coordinate with the guest services team to ensure properties are ready for guest arrivals.

1. Preventative Maintenance:

• Develop and implement a comprehensive preventative maintenance program.

• Schedule and oversee regular maintenance tasks to prevent issues before they arise.

• Maintain accurate records of all maintenance activities and repairs.

• Ensure compliance with all safety regulations and standards.

1. Guest Experience:

• Collaborate with the guest services team to address any guest concerns or issues related to property maintenance.

• Ensure all properties meet the company’s quality and safety standards.

• Assist in resolving guest complaints related to property conditions.

1. Budget Management:

• Develop and manage the maintenance and housekeeping budget.

• Monitor expenses and ensure cost-effective management of resources.

Qualifications:

• Bachelor’s degree in Property Management, Hospitality Management, or a related field (preferred).

• Minimum of 5 years of experience in property management, preferably in the short-term rental or hospitality industry.

• Strong knowledge of maintenance procedures and best practices.

• Excellent organizational and time management skills.

• Ability to manage multiple properties and tasks simultaneously.

• Strong communication and interpersonal skills.

• Proficiency in property management software and Microsoft Office Suite.

• Availability to respond to emergencies and urgent maintenance issues outside of regular working hours.